Frequently Asked Questions

Where are Khokhar Shoes stores located?

We have three offline stores across Pakistan. Visit our Contact Us page for detailed addresses.

Are your shoes durable?

Yes! We pride ourselves on offering high-quality, durable footwear that lasts.

How long does delivery take?itle

Delivery typically takes 3-5 business days within Pakistan.

Do you offer free shipping?

Yes, we offer free shipping on orders above PKR 4,000

Can I return a product if it doesn’t fit?

Absolutely! You can return or exchange unused products within 7 working days of delivery (excluding Saturday and Sunday).

How can I initiate a return or exchange?

Contact us via WhatsApp ‪(+92 3164650076‬) or email (Contact@khokharshoes.com) and we will guide you through the process.

Are sale items eligible for return or exchange?

No, sale or discounted items are final sale and cannot be returned or exchanged.

What payment methods do you accept?

We accept Cash on Delivery (COD), Bank Transfer, and Online Payment.

Is online payment secure?

Yes, our website uses secure encryption to protect your payment details.